When a case pauses at HITL, you act as the supervisor. Choose a resolution to resume the pipeline.
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💬 Pipeline Chatbotoperator + ops assistant
💬 Pipeline Bot
Welcome! I can help you with the returns pipeline. Try:
• show case V1 — full state + audit for case V1 (REFUND)
• show case V4 — full state + audit for case V4 (DEFECT)
• list open cases — all cases still open
• show HITL queue — cases awaiting supervisor
• how does the pipeline work — overview of the 6 nodes
• what are the guardrails — all guardrails explained
• which stores have stock of SS-0087 — inventory query
• what happened in V3 — audit trail narrative
• total cases run — session stats
chatbot v1 · queries the live pipeline state + operational knowledge base